Since the launch of the Senior-Aware program in 2010, over 70,000 individuals have attended the information sessions. This page presents testimonials by session leaders (volunteers and professionals) concerning the program and its importance for seniors.

All testimonials

Karine Bergeron, Roussillon inter-municipal police board, community and media relations officer

“The Régie intermunicipale de police Roussillon has worked for many years on issues related to seniors.  Our valuable partnership with the FADOQ in delivering the Senior-Aware program has allowed us to reach out to seniors who may be victims or witnesses of mistreatment, abuse and fraud.  The video clips show situations that reflect things that unfortunately we see on a regular basis.  With this prevention program, we want not only to promote discussion and further thought, but also to provide seniors with information and tools to increase their well-being and security.”

Karine Picard, Sûreté du Québec, sergeant, community relations

Karine Picard“From the perspective of a police officer, every Senior-Aware session is a unique opportunity to forge close ties with seniors, especially those who are more isolated. By going out to meet them we can sensitize them to issues such as mistreatment, abuse, and bullying. The comments we get from participants show that they feel better equipped and, as a result, reassured. What’s more, these discussions are a chance for us to explain our role and demystify solutions such as the reporting process. In short, the value and success of the Senior-Aware program are based on three key elements: raise awareness, prevent and secure.”

Ann Remillard, volunteer session leader

Ann Rémillard“I’ve volunteered with FADOQ’s Senior-Aware program for a few years now. The idea behind these information sessions is to make them interactive and interesting for participants. I’ve heard stories told by victims of financial fraud, physical or psychological mistreatment and bullying, and I can tell you that I’ve often been very affected by them. It’s impossible not to be moved by stories like these. The presence of a community police officer, who is always there to support volunteers, is an invaluable support during these emotionally charged meetings. I think that Senior-Aware should not only be maintained, but also, constantly adapted to current needs so that it can bring a ray of hope to those who are often alone in dealing with elder abuse, a subject that is still taboo.”

Mélissa Pichette, Sûreté du Québec

“After many Senior-Aware sessions, I’m still struck by how many seniors are victims of bullying, theft, abuse and other disturbing situations. The information sessions are an opportunity for us to provide direct assistance and put an end to these situations, even prevent other situations from occurring. I’m proud to be able to contribute to the Senior-Aware Program.”


François Ménard, Richelieu-Saint-Laurent inter-municipal police board, community social worker

François Ménard“The partnership developed for the Senior-Aware program between FADOQ in the Richelieu-Yamaska and Rive-Sud-Suroît regions and the Richelieu-Saint-Laurent inter-municipal police board has meant that every year we are able to meet with and inform many seniors about personal and financial security issues. During these talks we talk about the scams and fraud they may encounter and how to recognize various types of abuse. We give them tools and ways to avoid these traps. None of it would be possible without our special partnership with FADOQ and their wonderful volunteers who are essential to the program’s success.”

Annie Létourneau, Sûreté du Québec, sergeant, coordinator, and community relations officer

Annie Létourneau“The first time I led a Senior-Aware session, I was a patrol officer. At the end of the meeting, the whole group came and talked with me. I loved it! At another session, a woman came up to tell me that she was being bullied. I was able to fix her problem quickly because the suspect was in the room during my talk. I sincerely believe in the value of prevention and the Senior-Aware program!”